Our services

Accreditation/Re-accreditation services for General Practice 
Accreditation/Re-accreditation can be a very stressful experience for all involved.  Medical Directions can help eliminate the stress by managing all your accreditation needs and making accreditation an enjoyable and rewarding experience.  We provide:
  • Mock survey visits
  • Assistance with the Policy & Procedure Manual
  • Staff training for accreditation
  • Self assessments
  • Patient surveys
  • Review checklist for accreditation
  • Patient information brochures, posters and newsletters
  • For further information on Accreditation services please contact Medical Directions

Practice Management Services

  • Set up of a new practice
  • Business and Administration Management
  • Human Resources
  • Payroll Administration
  • Recruitment

Training

Medical Reception - The role of a Medical Receptionist
Medical Software Programs - Pracsoft and Medical Director.  Beginners and advanced courses available.

Training sessions are also available for:

  • Safety and Security in General Practice
  • How to Handle Difficult Patients
  • Risk Management in Your Practice
  • Recalls & Reminders - Using the Team Approach
  • The Diabetic Patient - Using Recalls & Reminders to provide safe and systematic care
  • Database Cleansing
  • Triage for Non-Clinical Staff   

Support and information for General Practitioners and staff

  • Medicare Incentives & Allowances (PIP & SIP)
  • Medicare Programs & Services
  • Medicare Fees - Updated Medicare Benefit Schedule
  • MBS item numbers for conducting health assessments, care planning and Chronic Disease Management
  • National Prescribing Service

Comprehensive Training and Orientation program for International Medical Graduates and new doctors to your practice.

This training and orientation day is based on non clinical information that is a must for all new general practitioners commencing consulting at your practice.

Help Desk

Medical Directions offers real-time help desk service. With your approval we can take over your computer for one session to help diagnose problems, set up configurations or install software.  To find out more please email or call us at 0413 209 486.